Apple is adjusting how it sells AppleCare+ in Australia, likely in response to new consumer laws in the country. Now, if you buy a new Apple device in Australia, you will automatically receive seven days of complimentary AppleCare+ coverage before you are able to purchase a full policy…
Apple has updated its AppleCare Products website in Australia to acknowledge this change:
Apple has also updated the configurators for its product in light of this new requirement. For instance, in the United States, Apple prompts you to buy AppleCare+ at the time of purchase with a new iPhone. In Australia, the iPhone configurator does not include this option. Instead, Apple simply says that “7-Day Complimentary AppleCare+ included.”
Buy AppleCare+ within 60 days of your purchase. If you received 7-Day Complimentary coverage with your new [device], you will be able to purchase AppleCare+ after this coverage has expired.
The change applies to all Apple products sold in Australia, including the iPhone, Apple Watch, iPad, Mac, and more. For example, AppleCare+ for the iPhone includes extended coverage as well as coverage for up to 2 incidents of accidental damage protection every 12 months.
Once your seven-day complimentary coverage period has lapsed, you can purchase a full AppleCare+ policy for your Apple device in Australia. Apple says you can buy the policy with any of the following methods within 60 days of your iPhone purchase.
- On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
- Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Store (requires inspection of your iPhone and proof of purchase)
- By calling 1300-321-456 (requires you to run a remote diagnostic and provide proof of purchase)
Thanks, Lewis and Jack!
